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Hospitality Call Accounting

The hospitality industry is facing a "profitability threat" in the area of telecommunications. Revenues are down due to the use of cellular phones; competitive pressures make it difficult to charge more, while Internet usage increases your costs due to ever-lengthening call times. Infortel® Hospitality is a call accounting product designed to help properties increase their revenues and reduce their costs through unique features designed specifically for the hospitality industry.

  • Infortel Hospitality interfaces with virtually all Property Management Systems on the market today.

  • The extremely flexible Infortel rating engine lets properties develop call rating methodologies that can increase their revenues and recover costs.

  • Our threshold billing feature increases revenues by charging calls to the Internet based on a combination of flat fee and time methodologies.

  • Our trunk analysis helps properties optimize their phone system for increased guest satisfaction and reduced telecommunications costs.

  • Our automated night audit provides management with a series of automated nightly reports designed to increase revenues by ensuring that all charges are accurately posted.

  • Our easy-to-use front desk applet reduces training costs by providing a simple GUI to front-desk personnel that provides the most commonly used features of Infortel Hospitality.

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