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Please contact
Mark McNeill for more information about this press release.
| 04/15/08 |
ISI Telemanagement Solutions announces release
of Infortel® Select Version 7.6 – significant advances
for Cisco Unified Communications Users |
Version 7.6 adds superior functionality
for Telecom Reporting,
support for Windows Server 2008 and Avaya Survivable CDR feature
SCHAUMBURG, Illinois, April 15, 2008 — ISI Telemanagement
Solutions, Inc., a leading global provider of comprehensive cost
management solutions for voice, data, wireless and integrated communications,
today announced the release of a new version of their award-winning
Infortel® Select telecom billing and reporting product. This
latest release, Version 7.6, brings a number of enhancements to
the product, especially for Cisco’s Unified Communications
Manager, as well as introducing support for Windows Server 2008
and the Avaya Survivable CDR feature.
“With Version 7.6, Infortel Select has added many valuable
new features, including support for extension numbers greater than
10 Digits. We have increased the capacity of this field to help
customers using SIP addresses as extensions. It is also helpful
for customers in foreign countries where telephone numbers exceed
10 digits”, said Laura Dritt, Director of Product Management
for ISI. Ms. Dritt continued, “In addition, Infortel Select
now supports Windows Server 2008 and Avaya Survivable CDR. This
new feature, available with Avaya Communications Manager 4.0, presents
a new methodology for collecting CDR and ensures CDR collection
and processing when the link to the switch is interrupted.”
For Cisco users, Infortel® Select Version 7.6 offers new Cause
Code Reports providing insight into the reasons calls were terminated
in Unified Communications Manager deployments. Neil Doughty, ISI’s
Chief Operating Officer said, “These Cause Code Reports provide
tools to assist Unified Communications Manager end users in system
management, optimization and identifying failures. Our new Productivity
Reports, along with the previously released Business Intelligence
Reports, provide increased visibility into call volumes and handling,
and demonstrate ISI’s commitment to supporting our customers
in both traditional and IP Telephony environments.”
For additional information on ISI’s Infortel Select Version
7.6, or any of ISI’s products and services, please contact
Mark McNeill at 847.592.3278 or by email at mmcneill@isi-info.com.
About ISI Telemanagement Solutions, Inc.
Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc.
is a leading provider of solutions that optimize information, productivity,
and costs involving data, wireless, voice, and IP communications.
Audit, inventory, network optimization, and outsourcing services
allow clients to free-up time and money to make strategic investments
in IP infrastructure and applications. ISI has an international
client-base and is a leader in reliably delivering and supporting
quality products and services. In addition to thousands of clients
that consistently rate ISI as superior in quality surveys, ISI’s
solutions are certified and distributed by industry leaders such
as Cisco, Avaya, Nortel, IBM, EDS, AT&T, and many others. ISI
facilities, processes, and data security comply with ISO 9001, SAS
70, HIPAA and other important standards.
Additional information about ISI, can be found at www.isi-info.com,
requested via e-mail at info@isi-info.com,
or by calling 847.995.0002.
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