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ISI has locations in:

  • Chicago, IL
  • Schaumburg, IL
  • New York, NY
  • Dallas, TX
  • Washington, D.C.
  • Los Angeles, CA
  • Sarasota, FL

ISI Headquarters:

  • ISI Telemanagement Solutions, Inc.
  • 1051 Perimeter Drive
  • Suite 200
  • Schaumburg, IL 60173
  • Main Phone: 847.995.0002
 

About ISI Telemanagement Solutions

The Leader in Telecom Expense Management

ISI Telemanagement Solutions, Inc. is a full-service telecom solutions company. We offer software and consulting services that help you manage your costs, improve your productivity and increase your revenue.

With our consulting arm for progressive telecom consulting services, we exemplify a 29-year commitment to superior products and services. More than 8,500 customers count on us to offer exceptional customer service and supply the solutions that will help them gain control of their telecommunications spend.

ISI's products are used by law firms, accounting firms, universities and other higher education facilities, hospitality properties, government agencies, medical facilities, as well as thousands of commercial companies.

ISI 2009

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ISI's History

ISI was founded in 1977 as Infortext Systems, Inc. offering copy control products. In 1984, Infortext Systems, Inc. acquired its first PC-based call accounting product. In 1992, new ownership acquired the company and its name was changed to ISI, Inc. In 1993, ISI acquired the Telecommunications Service Bureau (TSB), or what is now known as Infortel-TSB, from Wiltel Communications Systems.

In 1996, ISI adopted a new strategic direction by selling the copy control portion of its business and focusing entirely on telecommunications cost management.

During the next few years, ISI released several new products to the call accounting market, including: Infortel for Windows, its easy-to-use call accounting product for smaller corporations, and Infortel-NT, its telemanagement application for enterprise businesses.

In 2000, new versions of Infortel for Windows further distanced ISI from the competition, and the 5.0 release delivered drastic and substantial changes, offering two configurations - Desktop for smaller corporations, and Enterprise, a powerful server-based call accounting system, for businesses with up to 40,000 extensions and a virtually unlimited number of call records.
CIPTUG Award Logo Internet Telephony 2008 Product of the Year Award 2009 IP Telephony Magazine TEM Excellence Award!

ISI's newest solution, Infortel Select, released in 2003, offers the best of Infortel for Windows (onsite call accounting) and Infortel-TSB (outsourced call accounting) in one product. With Infortel Select, users can migrate from an onsite to outsource solution, (or vice versa, as needs change) with the same product, preserving the initial investment.

In 2004, ISI changed its name to ISI Telemanagement Solutions, Inc., reflecting its total solution approach to telecom cost management.

 

 

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